The Illinois Department of Human Services has advised that Illinois is transitioning the Illinois Link Card System to a new system.
The transition of the Illinois Link Card System to the new system will occur on Saturday August 20th, 2022 beginning at 11:00 PM and will continue through 6:00 PM Sunday August 21st, 2022. During this downtime, your LINK card will not be available to make purchases or ATM withdrawals. Additionally, you will not be able to access your account information from the Illinois Link Helpline at 1-800-678-LINK or the Illinois Link Card Website.
Link cards will become active again on Sunday August 21st, 2022 after 6:00 pm.
All benefits that were available prior to transition will still be available after transition. You do not need a new Link Card. The blue Link Card will work after transition. Your four digit PIN will remain the same.
Before the transition, you should prepare by making food purchases, cash purchases and/or cash withdrawals needed during the transition prior to 11:00 PM on Saturday August 20th, 2022. The downtime will last until 6:00 PM on Sunday August 21st, 2022. During the downtime, you will not be able to access the Illinois Link Helpline. After the transition is over on Sunday August 21st, 2022, the Illinois Link Helpline 1-800-678-LINK will resume it’s normal functionality.
Get further details from the Illinois Department of Human Services.
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